Frequently Asked Questions

You Have Questions, We Have Answers

How does the fundraiser work?

Your group will pre-sell products to your customers during the recommended selling period (mid-October thru mid-November).

Wood Mountain offers three different fundraising programs to fit the needs of your group:

Full Trees, Wreaths & Greens
Wreaths & Greens Only
Trees & Wreaths for Troops (this program can be added to the other two programs as well)

Your group also has two options for operating your fundraiser:

Fundraising Group
Pre-sell selected program/products at pricing set by Wood Mountain with a fixed profit on each product. Payments are collected by Wood Mountain and your organization will receive the profit check based on the profit for each item sold 4-6 weeks after the delivery of your products. Your group will have access to sales material, the Members Portal, and the FREE online webstore. A W-9 must be provided to Wood Mountain to participate in this program.
Wholesale Group

Pre-sell selected program/products with the ability to set your own profits by deciding what price to sell your products at. Your customers pay your organization directly then at the end of the fundraiser mail payment to Wood Mountain via 2-day shipping with a tracking number. Your group will have access to sales material, the Members Portal, and the FREE online webstore. A Resale Certificate must be provided to participate in this program.

Final orders are due in mid-November. Products are typically delivered the first weekend of December. Exact dates will be released prior to the start of the season.

How much can we raise?

You can raise up to $20,000 or more depending on your efforts. And with each consecutive year groups’ earnings will increase. On average, our top 50 groups raise $7,200 with some raising more than $20,000!

Are your prices competitive?

Yes, our “Suggested Retail Price” is typically below retail Christmas tree lot pricing in California. Our goal is for your customers to receive a “nursery” quality product at a great price while supporting your organization.

How much do we charge our customers?

Fundraising Groups
Wood Mountain will set the sales price based on market trends.
Wholesale Groups
Your group will set your Suggested Sale Price based on your organization’s demographics.

What is the cost to do the fundraiser?

Costs are minimal. In addition to the materials needed for your distribution day, you will need to print flyers, banners and any signs needed to promote the fundraiser. Templates are provided in your Members Portal to customize and print. Printable receipts are also available in the Members Portal.

The online store is a FREE option available to your group that can be shared via email, text, and on social media.

Wood Mountain does NOT charge any up-front costs, pre-payments, or deposits to participate.

Is there a minimum order to participate?

Trees, Wreaths and Greens
25-tree minimum (“Trees for Troops” donations and all greenery do not count toward this minimum)
Wreaths and Greens Only
NO minimum
Trees and Wreaths for Troops
NO minimum

Are marketing materials provided?

Yes, Wood Mountain provides a FREE online webstore and customizable sales tools, as well as our valuable Sales Tracker. This tool helps maintain a record of your customers and their orders, which will be available for you to download each year for your marketing efforts. All sales materials and tools are available in your Members Portal.

Is online ordering available?

Yes! We provide your organization with a customizable webstore for FREE! Setup is easy and we guide you every step of the way. Your customers will be able to place their order online and pay by credit/debit card or take advantage of the buy now and pay later option with a 0% APR!!

Your webstore will also be shareable by text, email, and on social media to help your group increase sales.

What is the “Trees & Wreaths for Troops” fundraising program?

Your customers can donate a tree and/or wreath and deliver the “Spirit of Christmas” to an active-duty military member and their family while supporting your organization! Each donation raises money for your group while also giving back to our military families. A wonderful way to say, “Thank you for your service!”

Donated products are delivered by FedEx typically the first weekend of December through the national “Trees for Troops” program to US bases across the nation.

This is a perfect solution for friends or family that are not able to purchase a live product but still want to support your program.

What about the quality and freshness of your products?

“Quality is Never Compromised” at Wood Mountain. Our trees and wreaths are “nursery” quality graded and are directly delivered fresh to you from the Pacific Northwest. In addition, the wreaths and greens are all “handcrafted” and of superior quality. We want our products to exceed YOUR customer’s expectations, so they return each year. All products are guaranteed to be fresh and of the highest quality.

Is there a minimum order for direct delivery to our location?

Yes, there is a 125-tree minimum order required for direct delivery to your site. Up to twenty-five (25) “Trees for Troops” donations count towards the minimum (100+25). Wreaths, greenery, and “Wreaths for Troops” products do NOT count toward the 125-tree minimum.

Groups that do not meet the 125-tree requirement participate in our Co-Op program.

Can my customers have their order shipped directly to them?

We do not offer direct delivery to your customers currently. However, many of our organizations provide delivery to local customers for a nominal fee.

I am doing the Wreath & Greens Only program, are they delivered to my site?

Wreaths & Greens Only groups will pick up their products at a Co-Op location determined after final orders are submitted. A $15 handling fee is applied to your balance for this service. Wood Mountain will contact you with your pickup location and instructions. Your group will pick up your products (you will need to bring volunteers to help you load) and then return to your location for distribution to your customers.

What is the Co-Op program?

Your products are combined with other groups that also did not meet the direct delivery minimum and products are delivered to a shared site. Your pickup location is determined after final orders are submitted. Wood Mountain will notify you with your pickup location and instructions by email. On delivery day your group will arrive at your pickup location, load your products, and return to your site to distribute products to your customers.

Trees, Wreaths & Greens
$50 fee; 25-tree minimum purchase
Wreaths & Greens Only
$15 fee; no minimum purchase

Are there shipping charges?

Fundraising Group
Shipping is included in the retail price set by Wood Mountain for each item.
Wholesale Group
Shipping charges are calculated per item. Rates are determined by current fuel and transportation costs.

Pricing is released by the end of August/early September.

How do we receive our products and deliver them to our customers?

Products are delivered in a 53’ foot semi-truck. If the 125-tree minimum for direct delivery is met, the products are delivered directly to your site. If the minimum is not met, products are delivered to the Co-Op location. Trees will be netted with tags indicating type and size, wreaths and greenery are in 6-pack bundles and garland in 50’ rolls.

On the day of distribution (typically the day after delivery), your customers will arrive at your distribution site with their receipt indicating the products they purchased. Most groups make an event of Distribution day (i.e., crafts, hot chocolate, spirit wear sales, etc.). All products are picked up on a first come, first served basis just like a retail lot.

Do I need to have volunteers on Delivery & Distribution Day?

Yes, you will need to provide the volunteers to offload products and count them as they are removed from the truck. The driver is not responsible for offloading. You will be provided with a Fundraising Handbook that has detailed instructions on the Delivery & Distribution days and how many volunteers will be needed for each task.

Why is a Christmas tree fundraiser environmentally friendly?

Environmentally it is much better to use a natural agricultural product and then recycle it after the holidays. Real Christmas trees are a renewable, recyclable, and natural product grown specifically by American farmers just like corn or wheat. Once harvested, new seedlings are planted to replace the harvested trees.

Artificial Christmas trees are a non-renewable, non-biodegradable, plastic, and metal product most often fabricated in overseas factories.

By purchasing a real tree, you support American small business/farmers and do your part in taking care of the environment.

How is sales tax handled?

The California Department of Tax and Fee Administration (CDTFA) requires sales tax to be applied to all taxable sales. For organizations outside California please consult your tax advisor.

Fundraising Groups
Sales tax will be calculated on the retail price at the local rate of your organization per CDTFA requirements. Wood Mountain is then responsible for the submittal of sales tax to the CDTFA.

All Fundraising customers will pay our standard retail pricing for the current season. Sales tax will then be applied based on the local area rate.
Wholesale Groups
The CDTFA requires you to obtain a seller’s permit and collect and submit sales tax based on your retail price at your local tax rate. Your organization is required to provide Wood Mountain with a resale certificate to participate in this program. The resale certificate states that you will buy from us sales-tax-free with the intention of collecting sales tax from your customers at the resale amount. Your organization is then required to submit all sales tax collected to the CDTFA.

We strongly advise that you contact the California Department of Tax and Fee Administration directly at 800.400.7115 should you have any questions regarding sales tax.