Frequently Asked Questions

You Have Questions, We Have Answers

How does the fundraiser work?

Fundraising Customers “pre-sell” Christmas trees, wreaths, evergreens and Trees and Wreaths for Troops donations during our recommended selling period from October through mid-November using your online store. Payments are collected by Wood Mountain and your organization will receive a profit check based on the profit for each item sold four to six weeks after the close of the fundraiser.

Wholesale Customers operate your own Christmas tree business and set your own profits by deciding what price to sell your products. Wood Mountain will provide sales materials and access to the Members Portal. A Resale Certificate must be provided to take part in the Wholesale Christmas Tree Program.

Your final order will be due to Wood Mountain in mid-November. Late orders may not be accepted and may be cancelled. Precise due dates are released prior to the start of the season.

How much can my organization raise?

You can earn $20,000 or more depending on your efforts. The more items you sell the more money you make. Typically, your earnings will increase with each consecutive year of participation. On average, our top 50 groups raise $7,200 each.

What are the costs to participate?

There are no “up-front” costs to participate in our Fundraising programs. In addition, there are no pre-payment or deposit requirements for our Wholesale customers.

What about the quality and freshness of your products?

“Quality is Never Compromised” at Wood Mountain. Our trees and wreaths are “nursery” quality graded and are directly delivered fresh to you from the Pacific Northwest. In addition, the wreaths and greens are all “handcrafted” and of superior quality. We want our products to exceed YOUR customer’s expectations.

Is there a minimum order to participate?

Trees, Wreaths and Greens program: 25 TREE minimum

Wreaths and Greens program: NO minimum

Trees and Wreaths for Troops program: NO minimum

Is there a minimum order for Direct Delivery?

Yes, there is a 125 TREE minimum order requirement for direct delivery to your site. Up to twenty-five (25) “Trees for Troops” donations count towards the minimum (100+25). However, wreaths, greenery and Wreaths for Troops products do not count toward the 125-tree minimum.

For groups that do NOT meet the minimum 125-tree requirement, we do offer our Co-Op/Distribution Lot programs. See details below.

What are the Co-Op and Distribution Lot programs?

Trees, Wreaths and Greens program: $50 fee
Wreaths and Greens program: No charge

Co-Op Program
25 TREE minimum to participate; Trees for Troops donations do NOT count toward minimum
Your products will be combined with other groups that also did not meet the minimum for direct delivery. Location of drop site will be determined once orders are placed. One group will be designated as the “Drop Site/Co-Op Host Site” depending on the truck route. Once the products are offloaded and counts finalized, you will take your products back to your location for distribution.

Wood Mountain Distribution Lot Program
25 TREE minimum to participate; Trees for Troops donations do NOT count toward minimum
Your products will be delivered directly to one of the Wood Mountain Distribution sites located near you. Your full order will be organized by Wood Mountain Reps for pick up. Your group will then pick up the order and take it back to your location for distribution.

Your Wood Mountain Rep will inform you of the options available after your final order is submitted.

Are there shipping charges?

When participating in one of Fundraising programs, shipping is included in the retail sale price of each item.

As a Wholesale customer, shipping charges are calculated per item. Rates are determined by current fuel and transportation costs.

How do we receive our trees and greens?

The trees and greens will be directly delivered to your site with a minimum order of 125 trees. (See the Direct Delivery FAQ above). Upon the arrival of the semi-truck, your group’s volunteers will be responsible for unloading your order.

Are your prices competitive?

Yes, our “Suggested Retail Price” is typically below retail Christmas tree lot pricing in California. Our goal is for your customers to receive a great product at a great price while supporting your organization.

How much do we charge our customers?

For our Fundraising customers, Wood Mountain sets the sales price.

For Wholesale customers, “Suggested Sale Price” may be adjusted based on your organization’s demographics.

Are marketing materials provided?

Yes, we provide customizable sales tools, as well as, our valuable “Sales Tracker”. This tool helps maintain a record of your customers and their orders. Each consecutive year, you can download and reuse this list. Sales tools are available online in your Member Portal.

Is online ordering available?

Yes!! We provide your organization with a customizable webstore for free! Setup is easy and we guide you every step of the way. Please contact Edward at 760.695.0016 with any questions you may have.

How is payment sent to Wood Mountain?

Wholesale customers must submit payment to Wood Mountain via 2-day shipping with tracking number (i.e., FedEx, USPS) to:

32985 Embassy Avenue, Temecula, CA 92592

When do we get our profit check from Wood Mountain?

Profit checks will be mailed to Fundraising customers at the address provided approximately four to six weeks after the close of the fundraiser.

Why is a Christmas tree fundraiser environmentally friendly?

It is much better environmentally to use a natural agricultural crop and recycle it after the holidays. Real Christmas trees are a renewable, recyclable, and natural product. The trees are grown as by American farmers just like corn or wheat. Once harvested, new seedlings are planted to replace harvested trees. Artificial Christmas trees are a non-renewable, non-biodegradable, plastic, and metal product most often fabricated in overseas factories. By purchasing a real tree, you support American small business and take care of the environment.

How is sales tax handled on products?

The California Department of Tax and Fee Administration (CDTFA) requires sales tax to be applied to all taxable sales. For organizations outside California please consult your tax advisor.

FOR FUNDRAISING PROGRAMS: Sales tax will be calculated on the retail price at the local rate of your organization per CDTFA requirements. Wood Mountain is then responsible for submittal of sales tax to the CDTFA.

All Fundraising customers will pay our standard retail pricing for the current season. Sales tax will then be applied based on the local area rate.

FOR WHOLESALE CUSTOMERS: The CDTFA requires you to obtain a seller’s permit and collect and submit sales tax based on your retail price at your local tax rate. Your organization is required to provide Wood Mountain with a resale certificate to participate in this program. The resale certificate states that you will buy from us sales-tax-free with the intention of collecting sales tax from your customers at the resale amount. Your organization is then required to submit all sales tax collected to the CDTFA.

Our Wholesale program allows you to dictate your pricing based on your demographics. We provide a “suggested” pricing structure, but in the end you decide.

We strongly advise that you contact the California Department of Tax and Fee Administration directly at 800.400.7115 should you have any questions regarding sales tax.